You can log-in to your online course 15 minutes before its schedule start time.  In fact, we recommend clicking the link in your course invitation email to join your classmates in the "classroom" before your scheduled start time.  This will give you time for the system to very you have the proper software and hardware set up to participate in the course. TFT online courses use Interwise technology.  The following are detailed technical questions and answers relating specfiically to Interwise: Question: My organization uses a Web Proxy Server. Can I still participate? Answer: Yes. Interwise works with most Firewalls and Web Proxy Servers. If you have a unique situation, Interwise Customer Support can help you identify any special needs you might have during the initial preparation process. Question: My organization a Firewall. Can I still participate? Answer: Yes.  Interwise works with most Firewalls and Web Proxy Servers. If you have a unique situation, Interwise Customer Support can help you identify any special needs you might have during the initial preparation process. Question: I've downloaded the Interwise Participant application from the Interwise website, but am not sure what to do next? Answer: You downloaded a file from the Interwise website which you will use to install the actual Interwise Participant software program. Your next step is to install the Interwise Participant application on your PC. Locate the file which you downloaded from the Interwise website and make sure you have all other Windows applications closed. Double click the file which you downloaded from Interwise.com. You will be guided step-by-step through the installation procedure. If you have any questions during installation, please contact Interwise Live Support. Question: Why should I test my Interwise software installation prior to participating in an Interwise Live event? Answer: Though most corporate networks and modems use similar technology and protocols to connect you to the Internet, every configuration is unique. Interwise uses your Internet connection to provide you with a robust online event experience, and since the Interwise solution must rely on your existing network or modem configuration it is recommended that you perform a quick functionality test to ensure you the best possible experience while you are in an event. An automated testing event is located here: Automated Testing Event Question: Why do I need to use the same PC for testing the Interwise software and for attending an Interwise event? Answer: When you attend an event using Interwise, you first download and install the Participant software onto your computer, which allows you to Logon to your Interwise event. Interwise needs to test the functionality of this software on the computer you will be using the day of your event so that we can gauge the stability of your network connection.

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